Everybody Answers Software/ Service strives to keep our Customers legally compliant
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Everybody Answers Dialer Compliance
Everybody Answers CRM Compliance
Introduction
The purpose for our Customers to use Everybody Answers is to create a time-saving tool, as well as to keep our Customers legally compliant.
Everybody Answers Dialer Compliance
Rev TODAY, LLC continually updates the phone tool (Dialer System) to comply with all regulations from TCPA, FTC, FCC, and other agencies.
- The Dialer System requires human intervention, to use the Dialer System, and to make each dial; it cannot, and does not, dial on its own.
- The Dialer System cannot store or produce, telephone numbers, using a random, or sequential, number generator.
- The Dialer System only has the capacity to make one (1) phone call at a time.
- The Dialer System requires that the Customer, who is making the call, be present, on the phone line, for each phone number, which is being dialed.
- The Dialer System has no ability to send a text or SMS.
A. NATIONAL DNC REGISTRY COMPLIANCE
- All phone numbers that are added by Everybody Answers, that are on the National DNC registry, are labeled DNC the first time they are uploaded to the Customer’s Everybody Answers account.
- Based on the intent of the phone call, at the beginning of each dial session, the Customer must choose whether to include or exclude numbers on the National DNC registry.
B. DNC COMPLIANT REFERENCE LINKS:
https://www.dnc.com/news/real-estate-agents-are-you-dnc-compliant
C. ROBOCALLS AND DNC REGISTRY REFERENCE LINKS:
https://www.ftc.gov/news-events/media-resources/do-not-call-registry/robocalls
Everybody Answers CRM Compliance
Rev TODAY, LLC continually updates the Everybody Answers CRM to comply with all guidelines and regulations. They include many of the following:
A.EMAIL COMPLIANCE WITH CAN-SPAM ACT
- When our Customers import data to their Everybody Answers account, they are first prompted with a reminder of the guidelines and regulations.
- The Customers are then prompted to flag a contact that has ‘opted-in’ to their email list. Anyone that has not opted in will be excluded from email campaigns.
- When our Customers export from their Everybody Answers account, they are again reminded of the guidelines and must agree to them before exporting contacts.
- We provide our customers with information regarding the various acts and guidelines
B.CAN-SPAM COMPLIANCE GUIDE REFERENCE LINKS:
https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business
C.TEXTING COMPLIANCE WITH CAN-SPAM ACT
- Our Customers do NOT have the ability to text from Everybody Answers.
D. CAN-SPAM COMPLIANCE GUIDE AND SPAM TEXTING REFERENCE LINKS:
https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business
https://www.consumer.ftc.gov/articles/0350-text-message-spam
Legal Statutes and Regulations
Rev TODAY, LLC strongly recommends that our Customers read, study, and familiarize themselves with the following Statutes and Regulations:
A.TELEMARKETING AND CONSUMER FRAUD AND ABUSE PREVENTION, and
B.TELEMARKETING SALES RULE, and
C.RESTRICTIONS ON TELEMARKETING, TELEPHONE SOLICITING, AND FACSIMILE ADVERTISING, and
D.DO-NOT-CALL IMPLEMENTATION ACT, and
E.NATIONAL DO-NOT-CALL REGISTRY, and
F.TELEPHONE CONSUMER PROTECTION ACT / TCPA, and
G.THE CAN-SPAM ACT OF 2003, and
Everybody Answers - Contact Information
Please send all written correspondence to:
compliance@everybodyanswers.com
Rev TODAY, LLC/Everybody Answers
195 W Main Street American Fork, UT 84003